Management Team

Shane Orlando—Owner/President

Shane Orlando’s business career began for him the year he turned 13 years old. In the summer of 1983, Shane began work as a laborer with a home framing crew. Shane, who has lived in the Valley since the 1970s, so quickly learned the trade and showed such unbridled energy that he became a framer in three weeks. By the end of the summer, other framing crews sought him out to work for them and he continued to work as a framer and carpenter for the next six years, following in the footsteps of his father and grandfather.

He invested that same enthusiasm into his love of customizing cars and motorcycle. By the time he was 19, he had bought, restored to perfection and them sold a dozen vehicles. In 1989, he turned that vocation into his next business. With $400, he opened Orlando Auto Body in Mesa. Over the years, the shop developed a reputation for fast, quality work, and for creating jaw-dropping custom auto designs (his work has been featured dozens of times in auto magazines and on international television shows).

All the while Shane was creating amazing cars and motorcycles, he also was bringing that same creativity and do-it-yourself attitude to fixing up homes. Using what he learned as a framer and carpenter, Shane bought, restored and sold half a dozen homes that he lived in. In 2003, he turned over day-to-day operations of Orlando Auto Body to a general manager, and returned to home building full time.

Arizona First Response began by building a number of mid-sized residential homes in the East Valley, but quickly found a demand for his level of quality and creativity, and started building high-end custom homes. For the next several years, Arizona First Response built homes valued from $500,000 to $3 million.

In 2008, as the demand for high-end homes diminished, Shane created Orlando Restoration, a perfect fit for him given his vast understanding of the insurance industry coupled with his knowledge of homebuilding. The Tempe-based home restoration company has quickly established itself in the industry for its quality, quick and thorough work.

Shane also contributes to the community through his work with non-profit organizations. In 2011, A New Leaf named Arizona First Response the “New Volunteer Group of the Year, 2010-2011.” Shane lives in Mesa with his wife, Heather, and their four children. He is an avid hunter, boater and motorcyclist.



Kevin Cavanaugh—Partner

Kevin Cavanaugh brings a vast breadth and depth of business knowledge and construction experience to Arizona First Response. In 1993, Kevin, who was raised in Phoenix, took the training he received in the U.S. Navy in Total Quality Management and Strategic Resource Planning and applied them to the first of many start-up companies, Peak Construction. As the general manager, Kevin took the company from less than $1 million in annual sales to more than $7 million in less than two years. He took that experience into his next venture, which was serving as vice president of Metro Valley Painting Corp. During his tenure, Kevin created operational strategies that increased sales by 300 percent to more than $12 million annually.

As director of construction for Integrated Stucco, Kevin was instrumental in growing the firm from $2 million in annual sales to more than $35 million in less than two years, all the while increasing profitability by 60 percent. In that role, he also assisted the owner in the sale of the company.

Kevin’s business experience has honed him into a lightning-quick problem solver and logistical guru, with an ability to distinguish what actions and processes are needed to create efficient operations and profitable results.

Kevin is married to his high school sweetheart, Jennifer, with whom he has four children.



Walter “Wally” Grogitsky—Lead Technician

If dirt could feel, it would hate Wally Grogitsky. After all, he’s been on a crusade to eliminate it for more than 18 years. During his career, he’s been trained to and has executed on: carpet cleaning, carpet drying, carpet deodorizing, fabric cleaning, upholstery cleaning, tile/grout cleaning, air-duct cleaning, wood floor cleaning and drying, and drapery cleaning. He’s also an expert on water, how it moves and hides between drywall and studs, under tile and in block, and on water loss remediation.

Wally holds nine certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), a non-profit organization that studies how to clean everything and writes the standard for the restoration and insurance industries. Among his certifications: Master Textile Cleaner and Journeyman Water Restorer. Wally follows the procedures laid down by the IICRC to the letter, and has an impeccable record as a restoration expert (check his standing, or the standing of any technician or company that has an IICRC certification, on the group’s website at: The thoroughness and precision that Wally brings to restoration is something he instills in all the other Arizona First Response technicians, and he continually passes along his experience and knowledge to the entire team.

Over the past 18 years, Wally, who was born and raised in Phoenix, and his wife have served as short-term foster parents to more than 30 medically fragile children. In addition to two sons and two daughters, Wally and his wife recently adopted Mario, an 8-year-old bright-eyed boy who heroically lives with chronic health issues.